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Chat safety & privacy

Hosts speak for themselves

Hosts personally answer their messages. Safety moderators do not impersonate hosts, operate fictional profiles or send AI-generated replies.

Keep contact on the platform

Do not share phone numbers, postal addresses, email addresses, social handles or external contact links. Text messages are automatically checked before delivery using rule-based filters. The checks also cover recent messages from the same sender to detect contact details split across messages. Some formats may be missed and innocent text may be blocked.

If a message is blocked, edit it before sending again. The blocked message is not delivered. We record the category, account, conversation reference and time of the attempt; raw contact details from the blocked attempt are not copied into the safety case.

Report a concern

Use Report beside a received message for harassment, contact-sharing, impersonation or unsafe content. Authorized safety staff may view that reported message. Opening it and taking action are recorded. Reports do not automatically prove a violation.

What moderators can do

Moderators review flags and reports, dismiss incorrect flags, issue a reminder or temporarily restrict messaging for 24 hours. They cannot use the safety workspace to browse every private conversation or reply as another account. They cannot review cases involving themselves.

Questions and appeals

If you think a message or restriction was handled incorrectly, contact support@latinempirex.com. Do not send passwords, payment details or identity documents in a chat or report.

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